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Overview

FikiFoo is currently operating in the major cities of Pakistan. Simply pick up your phone and choose from a wide range of restaurants to get the food delivered to your doorstep.

Client: FikiFoo

Industry: Food Industry

Services: Android Development

Via: https://bit.ly/38eJxT0

Challenge

The food industry in Pakistan has great potential, but unfortunately, the delivery side of the industry has not been explored enough, and that is why the options available are limited for the customers. Keeping the niche in mind, the company decided to tap into the unexplored potential and introduced a quality delivery service. The food delivery services in the country have been under question, but FikiFoo could be a game-changer.

The biggest challenge that the company faced was to establish its name in the industry. For this, an interactive and well-built application was required, backed up with a well-designed website.

The client requested a better interface and features than what the competitors offered, and only then could the company make its place in the industry.

Soluion
Soluion

Solution

We created a well-designed website in the first phase of the project. The client gave specific guidelines that the ordering module will not be added on the website and will be limited to the application only. The website had to act as a guide to the application and play its part in redirecting the audience to the application.

In the second phase of the project, the application was developed. It took the team and the client multiple meetings to settle on the design and features of the application. It is an extensive application with the geo-location feature to make deliveries easy and convenient. The website and the application both needed to be scalable so that the client could make later additions. The teams of designers and developers at Immentia were able to nail the brief by the client.

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Results

With the FikiFoo application launch, orders were pouring in from around the twin cities. With the country's food delivery industry being run by practically only a few companies, FikiFoo was a breath of fresh air for the consumers. Competition breeds excellence, and that is what FikiFoo did to the food delivery industry in Pakistan.

30%

Conversion Rate

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48.56%

ROI

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2,287

Leads Generated

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78.97%

Increased Conversion Rate

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68.76%

Increase in ROI

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154.96%

Increase in Leads

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With more options available to the consumer, FikiFoo also had to work on its services. The scalability features also proved helpful because many restaurants showed interest in signing up after the application's launch and even more requests kept coming through. The user-friendliness of the application and the ease of access made it popular with the public as well. Several customers shared their positive feedback regarding the easy ordering process.

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