- (051)5170729
- care@immentia.com
-
Plot # 141, Commercial Area, Street # 3A, Block - A, Block A Police Foundation, Islamabad
- Request a Quote
Customer Support
We have 24/7 active customer support that deals with all the client queries. Our customer support department offers frontline support; the team is capable of customer upselling, provides efficient and quick solutions to all inbound clients' issues, manages feedback calls and live chat. We help your business reach the set goals with an outsourced outbound call center, enabling you to build loyalty with new and returning customers and make their experience worthy of backlink support. Our back-office support facilitates your business with easy and quick customer handling, so; you don't have to invest in staff training, human resources, and heavy technology. This way, you can focus on the core operations of your business, while we support you with exceptional quality virtual assistance, knowledge base, and content moderation. Our experts utilize their skills to win you more customers and build long-term relationships with them. Let us help your business grow with tailored customer support.
Benefits of Services
Customer support is necessary to retain and gain customers. We have a team of professional customer support agents who will manage your customers effectively.
Brand Loyalty
With our customer support, you can boost customer satisfaction and make them loyal to your brand.
24/7 Support
You will get our 24/7 customer support service to answer your customers' queries while you focus on your business.
Satisfaction Guaranteed
Your brand reputation will be improved and enhanced, as none of your audience will be left unsatisfied.
Lead Conversion
You will get the support service that has the potential to convert your leads into actual clients.
Cost-Effective
Affordable yet effective customer service facilities will be provided to minimize your cost.
Customer Retainability
We will help you in retaining your already existing customers by building trust and credibility.
Our All-Inclusive Digital Services Ensure Enhanced Marketing and Customer Engagement.
Immentia is a leading digital service provider in Pakistan that offers custom-built software solutions and tech-centric novelties in the following industries.
Agriculture
Healthcare
Telecommunications
Ecommerce
Food Technology
Construction
Finance
IT
Education
Real Estate
Advertising
Manufacturing
Connect for an Exceptional Experience!
Our Process
Our process is streamlined, smooth, and comprehensive and has been devised after careful consideration. Here is what it looks like:
Analysis and Planning
The idea you bring to us is analyzed and polished. Our team breaks down the idea into workable models.
Research
Each workable model is thoroughly studied. We conduct in-depth research on your business model and your competition.
Conceptualize
An initial prototype is created that, upon your approval, will be transformed into mockups that reflect the user experience.
Development and testing
An extensive development and testing phase starts; each software module is tested multiple times to check its accuracy, reliability, and smooth functioning.
Deployment
We are perfectionists; the deliverables you receive have been tested to precision and meet your requirements to the tee.
Let's Work Together on Your Idea.
We use modern technological solutions to improve your business practices. We design and develop promising websites and mobile applications, work on SEO, and manage social media marketing seamlessly. Let's work on your next project together and achieve excellence.
Over 1200+
Completed Work & Still Counting
Happy Clients
Projects Completed
Employees
Projects in Pipeline
Our Project
Each project that we take up is special for us. We invest all our efforts and aspirations to make it unique and special for our clients.
- Websites
- Mobile Apps
- Social Media Management
Grade One Mart
An online grocery store designed to bring convenience to customers. This was an extensive project that required integrated payment gateways, database creation, as well as a detailed order form. The client wanted a smoothly working website that had a good interface as well as little load time.
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Sohail Dawood – Project Manager
GradeOneMart
We hired Immentia to design our website, and they performed the task excellently. The website was properly constructed, having all features we wanted in it. The categories were clearly mentioned. The website is getting liked by the users, which is all that matters. Thank you, Immentia.
FikiFoo
It's an aspiring business idea that required a mobile application to connect customers to different restaurants and bring food to their doorstep. Our designers and developers collaborated with the client to design an application that brings all restaurants to the touch of a finger. Customers can place orders at nearby restaurants, rate the food, and much more.
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Ahmed Jahangir – Area Manager
FikiFoo
It was such a great experience working with the application development team at Immentia. They behaved professionally and listened to our instructions. The end results were exactly according to the requirements provided. The application helped us in boosting our sales to 40% in a month.
Quizhoo
An application we designed especially for the children to ensure a smooth distant learning opportunity. Since the application did not require any subscription, we didn't find it very hard to bring a sizeable audience to Quizhoo using our social media marketing strategy. The strategy was deliberately directed towards children and their interests.
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Hafsa Kouser – Senior Manager
Quizhoo
Immentia managed our social media excellently. Our sales were dropping drastically but thank God we found this company. They did a thorough analysis of our business and found the flaws. Their social media plan was marvelous, which helped in improving sales by 10 x. Highly recommended!
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Let's discuss your project and build something amazing.
