International sales and support executive's primary responsibilities will be to communicate with the customers, handle them with the required sales pitch, and resolve any unforeseen situation in the best way possible. They will be required to achieve the set benchmark of calls, chats, sales, and productivity. Target-based selling will always be the focal point of the job, and the candidate will also play an essential role in job evaluation. We pay special attention to customer care; the candidate will maintain the highest customer care standards no matter what the circumstances are. Support will be provided to the customer based on the set protocols.
Who Are We Looking For?
We are looking for an individual who can be an asset to the team and take the lead in challenging situations. A positive attitude is always rewarding and proves to be a defining characteristic. Communication skills are critical for this job role since the executive is required to communicate with international clients.
Pleasant voice with proficiency and articulation in the English language, excellent diction, accent, grammar, and sentence structure.
Typing speed should be at least 15 wpm and should be well-versed with the keyboard shortcut keys. Above-average computer literacy will be preferred.
Spontaneity in responses will be an added strength. A friendly and outgoing attitude will prove to be helpful to strengthen the bond with different customers.
An individual who is driven, progressive, and goal-oriented will be preferred over the other candidates. A high achiever can motivate surrounding people to achieve more.
Perks and Benefits We Offer
At Immentia, we recognize the work and efforts invested by the employee. It is the effort of the workers that takes the company to the heights of success. We require nothing but devotion and honesty from you, and in return, you will be rewarded with the following perks and benefits to make this experience worthwhile.
A stress-free environment encourages collaborative and respectful behavior towards each other and believes in equal opportunity.
No doubt, salary is a motivator to work hard. We value your efforts; thus, you will get a competitive salary to keep your motivational level rising.
Consistent work and dedicated efforts always pay off. Annual bonuses are offered for the employees who work with devotion throughout the year.
If you are a resident of another city, don't worry. A hostel facility is provided, safe, comfortable, and a great place to live in.
Everyone has personal reasons and issues to cater to. Therefore, employees are allowed to utilize an attractive number of paid leaves to balance their work-life.