Customer Support

We have 24/7 active customer support that deals with all the client queries. Our customer support department offers frontline support; the team is capable of customer upselling, provides efficient and quick solutions to all inbound clients' issues, manages feedback calls and live chat. We help your business reach the set goals with an outsourced outbound call center, enabling you to build loyalty with new and returning customers and make their experience worthy of backlink support. Our back-office support facilitates your business with easy and quick customer handling, so; you don't have to invest in staff training, human resources, and heavy technology. This way, you can focus on the core operations of your business, while we support you with exceptional quality virtual assistance, knowledge base, and content moderation. Our experts utilize their skills to win you more customers and build long-term relationships with them. Let us help your business grow with tailored customer support.

Benefits of Services

Customer support is necessary to retain and gain customers. We have a team of professional customer support agents who will manage your customers effectively.


Brand Loyalty

With our customer support, you can boost customer satisfaction and make them loyal to your brand.


24/7 Support

You will get our 24/7 customer support service to answer your customers' queries while you focus on your business.


Satisfaction Guaranteed

Your brand reputation will be improved and enhanced, as none of your audience will be left unsatisfied.


Lead Conversion

You will get the support service that has the potential to convert your leads into actual clients.



Affordable yet effective customer service facilities will be provided to minimize your cost.


Customer Retainability

We will help you in retaining your already existing customers by building trust and credibility.

Our All-Inclusive Digital Services Ensure Enhanced Marketing and Customer Engagement.

Immentia is a leading digital service provider in Pakistan that offers custom-built software solutions and tech-centric novelties in the following industries.

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Our Process

Our process is streamlined, smooth, and comprehensive and has been devised after careful consideration. Here is what it looks like:

Analysis and Planning

The idea you bring to us is analyzed and polished. Our team breaks down the idea into workable models.

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Each workable model is thoroughly studied. We conduct in-depth research on your business model and your competition.

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An initial prototype is created that, upon your approval, will be transformed into mockups that reflect the user experience.

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Development and testing

An extensive development and testing phase starts; each software module is tested multiple times to check its accuracy, reliability, and smooth functioning.

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We are perfectionists; the deliverables you receive have been tested to precision and meet your requirements to the tee.

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Let's Work Together on Your Idea.

We use modern technological solutions to improve your business practices. We design and develop promising websites and mobile applications, work on SEO, and manage social media marketing seamlessly. Let's work on your next project together and achieve excellence.

Over 1200+

Completed Work & Still Counting


Happy Clients


Projects Completed




Projects in Pipeline

Our Project

Each project that we take up is special for us. We invest all our efforts and aspirations to make it unique and special for our clients.

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Services and Support


Check Out Success Stories of Our Happy Clients

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